“The short version: Out of the handful of close friends that have built a custom home in the last 2-3 years, I’m not simply the only one still speaking with their builder, I’m writing them a 5 star review.
The longer version: The opportunity to build your dream, custom home can be an amazing experience. Most of the world never gets this chance. And your hopes and dreams and excitement are all wrapped up in a vision you have for your future home. At the same time building a custom home is hard. It just is. Every custom home is only built once – and the first time you build anything, you make mistakes and learn along the way. When you multiply that by the literally 1000’s of small and large choices, the chance for something to go wrong is nearly 100%. So it’s not a matter of everything being perfect – it’s a matter of how you work together when everything isn’t perfect and doesn’t go well. And in a time of high inflation, contractor variations, and occasional materials shortages, it can even be harder. When choosing a builder, this may be just one of a hundred or thousand homes they’ve built – but for you, it’s likely the only one. We’ve been in our Z&H home for about one year now – and we’ve been able to see the entire process from a wish list of features to a full warranty period. Tony, Tyler, Brandie, and Johnny have been there for our whole journey. The home exceeds our expectations in both form and function. Special thanks to Brandie for working with us through all the small choices we needed to make; we had a standing meeting each Thursday and I always looked forward to those discussions. And special thanks to Johnny for being there with us every day – the good days and the harder days – never wavering in his desire to make things right for us. There were several “unplanned challenges” along the way – some needing small adjustments and others needing a fairly major re-thinking of approach. In each of these moments, I felt like we were able to each be honest with the other on our perspectives, to get the facts and the options on the table, and to come to an agreement on the best way to move forward. None of my friends that have built custom homes can say the same. If you’re thinking of building a custom home in the area, you should definitely consider Zbranek & Holt.”